Jean & Tim of Hugo

Dear Homeowner,

My husband and I were two of the unfortunate homeowners who had water intrusion problems due to faulty construction on our home built in 1997. After 2 1/2 years of litigation we finally settled and were able to move on with the restoration process

During this process we interviewed and received bids from many contractors and went with True North to do the work. Craig and his team have been great to work with. They were real professionals in the area of moisture damage repair. We had several areas that were damaged all the way through the studs and headers and even the sheet rock. They worked as a team and even called in additional experts to assure our home was restored to the best possible solution always keeping in mind cost and cosmetics to go along with function. They worked on our roof, windows and doors, internal structure including studs, insulation, sealing and caulking, flashing, exterior trim and even tiled a floor.

They were always careful to keep the mess contained to the area they were working on. My husband and I work at home and were able to work easily except for those few days of stucco removal and putting on of siding. The team was very conscientious about carefully taking interior trim off and the trim carpenter was fantastic to the point of us not even realizing he had replaced moldings.

Even though the process was one of discovery, since we didn’t really know what was under the stucco and the exact extent of damage, Craig was always able to figure out a solution that worked and didn’t blow the budget. We were even able to get energy tax credits for certain products due to Craig’s knowledge of the new energy efficient solutions on the market.

Now we can look out and see our gorgeous new home and know that every detail has been addressed and resolved. We love how it all turned out and the process turned out to be infinitely more enjoyable than we had anticipated.

I highly recommend Craig, True North and his capable team. I am available to speak with you if you have questions.


Jean and Tim Hugo, MN

Contact True North for more information about this testimonial, Jean and Tim are very willing to speak with potential clients